Shipping policy

At TrueLens, we know how important your is your camera. We package every order with extreme care to ensure your items arrive safely and quickly.

Order Processing Time

• All orders are processed within 1–2 business days (Monday through Friday).

• Orders placed over the weekend or on public holidays will be processed on the next business day.

• You will receive an automated tracking notification as soon as your shipping label is generated.

Shipping Rates & Delivery

We offer worldwide shipping options to get your items to you wherever you are:

• Standard Shipping: Delivered in 3–7 business days depending on your location.

• Express Delivery: Fast-tracked shipping options available at checkout.

• Free Shipping: Standard shipping is free on qualifying orders.

International Customs & Taxes

• International orders may be subject to local import duties, taxes, or VAT depending on your country. These charges are the responsibility of the customer.